CRS 210: Building an Exceptional Customer Service Referral Business

Written by Wendy Quintrell on . Posted in


Event Details


Broker Course – 1 credit, 15 hours

Course Dates: October 11 & 12
Course Times: 8:30 am – 5:00 pm
Instructor: Gee Dunsten, CRS Certified Instructor
Individual Price: $299.00
Location: Montgomeryville – The Village Center 

To Register: Call us at 215-855-1265 or Print an Application here.

Class Notes: 

  • Price includes all materials
  • Class meets on Wednesday and Thursday

Course Topics include:

  • Benefits of a referral business
  • Discovering what the client wants
  • Prioritizing your database
  • Hints for written communication
  • Elements of extraordinary customer service
  • Establishing a new business relationship

Approved For:

  • 16 CRS Education Course Credits toward the CRS Designation
  • 15 Hours, 1 Credit toward Real Estate Brokers License in the Elective Category. #CR009197
  • Completes 11 of the 14 Hours* of PA Broker/Salesperson Continuing Education for the 5/31/2018 renewal date IF you were originally licensed before December 1, 2015.
  • Free CE:  *Complete a broker course with us in the 2016-2018 renewal period and you may attend the PA required Rules and Regulations CE classroom course at no additional cost.
  • For PA Salespersons wishing to obtain a New Jersey Salesperson License, this course satisfies the additional 15-hour pre-licensing education required by New Jersey.